MagnetCustomer
Automations

Automate processes, focus on the investor

Lead distribution rules, automatic escalation, event triggers and customizable workflows. Reduce manual work and increase productivity.

Magnet Customer Automations - Workflow builder with nodes and conditions

Workflow builder with nodes, conditions and automated actions

Automate the operational

Smart rules that work for you. Distribute leads, escalate tasks and trigger actions.

Event Triggers

Configure automatic actions when events happen: new lead, closed deal, SLA violated.

Workflow Builder

Visual workflow builder with conditions, delays and multiple actions.

Lead Distribution

Distribute leads automatically by rules: round-robin, capacity, region or product.

Automatic Escalation

Escalate unresolved tasks and tickets to managers or specific teams.

Process Automation

Automate repetitive processes like onboarding, follow-ups and collections.

Retry & Fallback

Actions with automatic retry and fallback to ensure reliable execution.

Less manual, more results

Automate the operational and free up time for what matters: the investor.

Visual Workflow

Build complex workflows with a visual interface. Conditions, delays, loops and parallel actions.

  • Drag-and-drop nodes and conditions
  • Conditions with AND/OR logic
  • Configurable delays (minutes to days)
  • Execution logs and debug
Visual Workflow

Intelligent Distribution

Distribute leads and tickets automatically with sophisticated rules that consider capacity and specialization.

  • Weighted round-robin per advisor
  • Distribution by region or product
  • Maximum capacity per advisor
  • Re-distribution when advisor is absent
Intelligent Distribution

Your operation deserves an infrastructure that matches the wealth you manage.

500+ advisors already operate on the most complete Investment Relationship Infrastructure in the financial market.