MagnetCustomer
Careers at Magnet

Build the infrastructure that connects Brazil's investment market .

We are the country's first Investment Relationship Infrastructure (IRM). We connect asset managers, advisory firms, consultants and investors on a single technology foundation. And we want people who join to build.

See open positions Explore our culture
People gathered around a work table
“At Magnet, you don't join to watch. You join to build.”
Magnet Culture Book
Who we are

Technology for those who look after people's money.

Magnet Customer is a Brazilian technology company for the investment market. We built from scratch a platform with the workflows, regulations and particularities this market requires.

Our IRM brings together financial data, interaction history and portfolio intelligence, with native integrations with BTG Pactual, XP and Safra.

Manifesto

We were born to build relationships and generate business. Technology is the means; the relationship is the end.

active firms
120+active firms
financial market professionals
1,000+financial market professionals
availability (SLO)
99.5%availability (SLO)
What Magnet does

An investor is not a lead. That's why we created a new category.

Generic tools were built to sell products. The financial market needs a foundation that understands wealth, compliance and the investor lifecycle. That's what you will help build.

IRMInvestment Relationship Infrastructure · Native suitability, AML and audit trail

Where we're going

We have a magnetic north. And it has a date.

Long-term vision

To be the leading investor relationship platform in Latin America.

Goals through 2027

managed through our platform
R$ 70 bn
connected asset managers
50
in integrated investment products
R$ 100 bn
transacted per year
R$ 40 bn
Our culture

The Magnetic DNA: five beliefs that attract results.

Our fundamentals are the magnetic field that aligns everything we do. They are non-negotiable.

  • Relationships are everything

    Attraction through Relationships

    Trust can't be automated. Technology amplifies, but it is genuine relationships that attract and retain value over the long term.

  • Every client is unique

    Focus on the Individual Pole

    We don't sell products, we solve pain points. Every client is a unique pole, and our role is to guide them to the best solution.

  • Performance with presence

    Performance that Attracts

    Results don't happen by chance. They come from a constant, proactive presence that anticipates needs.

  • Data with soul

    Data with Emotion

    Data is the map; empathy is the compass. We use intelligence to understand behavior and empathy to create the best experience.

  • Ownership of results

    Magnetic Accountability

    There is no “someone else's problem”. The problem is ours until the solution is found.

This is not a rulebook. It's the map to becoming a Results Magnet.

How we act

Seven principles of magnetic conduct.

The principles translate culture into everyday behavior.

IAM: our culture thermometer

Every cycle, you and your manager rate each principle from 1 to 5. The IAM guides the conversation and the committee, and it is not part of the performance score.

Rarely presentA role model for the team

  1. Clear communication

    We speak directly, respectfully and objectively.

    We ask when in doubt, agree on clear deadlines and flag difficulties.

  2. Integrity

    We do the right thing even when no one is watching.

    We are honest, transparent and accountable for our decisions.

  3. Respect and trust

    We build relationships based on respect, consistency and reciprocity.

    We listen, respect different perspectives and keep our agreements.

  4. Discipline

    Processes exist to bring clarity, quality and consistency to our work.

    We follow agreements, organize our deliverables and continuously improve how we work.

  5. Commitment to the mission

    We understand that our decisions affect the whole.

    We consider clients, team and business before making decisions that affect others.

  6. Autonomy with responsibility

    Autonomy means having room to decide and the responsibility to answer for the consequences.

    We take initiative, look for solutions and own our deliverables.

  7. Leadership at every level

    Leadership is also an attitude.

    We lead by example, help the team and take responsibility for what we can change.

How we work

100% on-site, with the team side by side every day.

We work together, in the same space, in Florianópolis. Proximity speeds up decisions, learning and building our culture.

Person walking over arrows painted on the ground
  • CLT employment contractFormal employment under Brazilian labor law, with all rights guaranteed.
  • Meal and food allowanceFor your day-to-day.
  • Transportation allowanceSupport for your commute to the office.
  • Structured development planIndividual Development Plan (IDP) with continuous follow-up.
  • Career and salary planClear criteria for growth.
  • Structured onboardingFocused on product mastery and autonomy.
  • Innovation environmentAutonomy to create and implement ideas.
  • Building the cultureActive participation in the culture of a growing company.
  • Merit-based growthBased on delivery, technical mastery and behavioral development.

Our rituals

Agreements that keep each person's development at the center.

  • When you joinStructured onboardingImmersion in the product, the investment market and the culture, with your manager's support.
  • 30, 60 and 90 daysDevelopment plan check-insCheck-in conversations in the first 90 days to adjust your development plan.
  • Every cycleReview and IAMDeliverables, skills and principles reviewed by you and your manager.
  • PromotionsCareer committeeGrowth decided using the criteria of the career and salary plan.
Your journey

Your first 90 days and the path after them.

Nobody starts alone: each phase has a focus and support.

  1. 30 days

    Immersion

    Get to know the product, the investment market, the clients and the team, with structured onboarding.

    • Onboarding
    • Product
    • Culture
  2. 60 days

    Hands-on

    Take on your area's first deliverables with close support and have your first development plan check-in.

    • Deliverables
    • Feedback
    • IDP
  3. 90 days

    Autonomy

    Deliver autonomously, propose improvements and close your first development plan cycle.

    • Results
    • Autonomy
    • IDP cycle
  • Track

    From internship to leadership

    Intern, Junior I to III, Mid-level I to III, Senior I to III, Coordinator and Head.

  • Criteria

    Growth with clear rules

    Each level has a minimum time, expected deliverables and technical and behavioral skills described in the career and salary plan.

  • Merit

    Growth through delivery

    Promotion comes from delivery, technical mastery and behavioral development, reviewed by a committee.

Who we're looking for

People with a builder mindset, who make things happen without waiting for instructions.

Two people talking in front of a laptop
Open positions

Opportunities open right now.

All positions are on-site in Florianópolis, and the hiring process is in Portuguese.

  • Atendimento

    Estágio de Relacionamento com Cliente

    Buscamos uma pessoa comunicativa, organizada e com vontade de aprender para o time de Relacionamento com Cliente.

    • Presencial
    • Estágio
    • Florianópolis - SC (SC 401)
    View position
  • All areas

    Talent Pool

    Didn't find the right position? Leave your profile. When the right opportunity comes up, we'll reach out.

    Leave my profile

Here, you don't join to watch.
You join to build.

See open positions