MagnetCustomer
About us

About Magnet Customer

We are a Brazilian technology company dedicated to transforming the way financial market professionals manage relationships with their clients.

Our Mission

Technology for those who manage people's wealth

Our mission is to empower investment advisors, offices, and asset managers with relationship technology that was previously only available to large banks.

Magnet Customer is an IRM (Investor Relationship Management) built from scratch for the Brazilian financial market — with the workflows, regulations, and particularities that this market requires.

Every detail of the product was designed for those who live and breathe the financial market. It's not a generic CRM adapted: it's a platform built specifically for investment advisors and asset managers.

Product Team, Magnet Customer

Our History

Born in Brazil, built for the financial market

Magnet Customer was founded to solve the unique challenges that investment offices face every day: demanding clients, complex portfolios, specific regulations, and the need to scale relationships without losing personalization.

From the start, we chose to build a robust multi-tenant architecture, with total data isolation per office, hosted on AWS infrastructure in Brazil. Today we serve more than 100 offices and help manage over R$200 billion in assets under monitoring.

Our Values

The principles that guide every product, engineering, and support decision.

Proximity

We treat each client as a partner. We understand your business before offering any solution.

Innovation

Cutting-edge technology applied to real problems. We continuously evolve the product alongside the market.

Security

Financial data requires maximum responsibility. Security is not a feature — it's the foundation.

Results

Client success is our success. We measure real impact on the business of those who use the platform.

Magnet Customer by the numbers

Concrete results from those who trust the platform to manage their business.

+100
active offices
+50K
investors managed
+R$200B
in assets under monitoring
99.5%
guaranteed uptime
Our Team

A multidisciplinary team passionate about the financial market

We bring together specialists in software engineering, product, customer support, financial operations, and sales — all with one common goal: making the financial market work better.

Engineering
Product
Customer Support
Sales
Financial Operations
Customer Success

Your operation deserves an infrastructure that matches the wealth you manage.

500+ advisors already operate on the most complete Investment Relationship Infrastructure in the financial market.