MagnetCustomer
Security & Compliance

Enterprise security for the financial market

Robust infrastructure built specifically to meet the security and compliance requirements of the Brazilian financial market.

Infrastructure

Platform hosted on enterprise-grade AWS infrastructure with high availability and scalability.

AWS EKS (Kubernetes)

Managed infrastructure on Amazon EKS with 3 production clusters, auto-scaling, and high availability.

Isolated Multi-tenant

Each office has completely isolated data. Zero cross-access between tenants, guaranteed by architecture.

Brazil Data Residency

All data is processed and stored on AWS servers in the São Paulo region (sa-east-1).

99.5% SLO

Service Level Objective of 99.5% availability with 24/7 monitoring and automatic alerts.

Compliance & Governance

Full compliance with Brazilian regulations and granular access controls for your operation.

LGPD Compliance

Full compliance with the General Data Protection Law. Privacy policy, terms of use, and dedicated DPO.

Complete Audit Trail

Record of all actions performed on the platform. Who did it, when, and what changed. Essential for compliance.

Access Control (RBAC)

Granular roles and permissions. Define exactly who can view and edit each type of information.

SSO / SAML (Enterprise)

Single Sign-On with Keycloak integration for Enterprise plans. Unified authentication with your corporate directory.

Data Protection

Your data protected with the highest encryption standards and automated backup policies.

Encryption in Transit and at Rest

TLS 1.3 for all communications. Data at rest encrypted with AES-256 on MongoDB and Redis.

Automated Daily Backup

Automatic daily backups with configurable retention. Point-in-time recovery available for Enterprise plans.

Certification Roadmap

SOC2

SOC 2 Type II

Certification in progress. Expected completion: Q3 2026. We already follow the required controls in practice.

ISO

ISO 27001

Planned for 2027. Information security framework already implemented as a base for future certification.

Your operation deserves an infrastructure that matches the wealth you manage.

500+ advisors already operate on the most complete Investment Relationship Infrastructure in the financial market.